Your Ultimate Travel Planning Companion

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes your name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information
We use your information to provide travel planning services, process bookings, communicate with you about your trips, and improve our services. We may also use your information for marketing purposes with your consent.

3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted partners (hotels, airlines, tour operators) as necessary to fulfill your travel bookings.

4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms
By using TravelHeroHub's services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Service Description
TravelHeroHub provides travel planning and booking services. We act as an intermediary between you and travel service providers (airlines, hotels, tour operators).

3. Booking and Payment
All bookings are subject to availability and confirmation. Payment is required at the time of booking. Prices are subject to change until payment is received and confirmed.

4. Cancellation and Refunds
Cancellation policies vary by service provider. We will clearly communicate applicable cancellation terms before booking. Our service fees are non-refundable unless otherwise specified.

5. Limitation of Liability
TravelHeroHub is not liable for issues arising from third-party service providers, including but not limited to flight delays, hotel overbooking, or tour cancellations.

6. Governing Law
These terms are governed by the laws of New York State. Any disputes will be resolved in the courts of New York County, New York.

DMCA Policy

Digital Millennium Copyright Act Policy

TravelHeroHub respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification
If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent:
TravelHeroHub DMCA Agent
425 Broadway, Suite 2100
New York, NY 10013
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification
If you believe your content was wrongly removed, you may submit a counter-notification with the required legal elements as specified in the DMCA.

GDPR Compliance

General Data Protection Regulation Compliance

TravelHeroHub is committed to protecting your personal data and respecting your privacy rights under GDPR.

Your Rights Under GDPR:

• Right to Access: You can request information about how we process your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request limitation of processing your personal data
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to processing of your personal data for marketing purposes

Legal Basis for Processing:
We process your personal data based on:

• Your consent for marketing communications
• Contract performance for travel services
• Legitimate interests for service improvement
• Legal obligations for record keeping

Data Retention:
We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer:
Email: [email protected]
Phone: +1 (212) 555-0147
Address: 425 Broadway, Suite 2100, New York, NY 10013